API - UAE KYC

API & Rate Limits

Question	Answer
What are the rate limits for the APIs?	The current rate limit is 25 requests per second (QPS). Average API response time is 150–200ms.
Why does the journey token expire in 10 minutes but Customer Details API works for 24 hours?	There are two different validity periods: User journey window (10 minutes) for frontend user interactions, and API data retrieval window (24 hours) for backend systems to fetch journey and customer data.

Question	Answer
Are Emirates ID issue date and expiry date included in API responses?	Yes, these fields are part of residence information in the response payload. A detailed field mapping sheet will be shared.
What is the UAE KYC ID and how is it generated?	It’s a unique identifier generated internally upon first onboarding. It remains consistent across multiple journeys for the same individual.
Can we get a sample API response format?	Yes, a sample dummy JSON response will be provided to illustrate the data format and content.

Question	Answer
What APIs are available for integration?	Two main API groups: one for retrieving customer-submitted data and one for verification responses post-journey. See the Create Journey API and other APIs in the API Reference.
What is the digital certificate and how to access it?	A certificate containing all verified attributes is generated by ICP and accessible via API for audit or compliance purposes.
Can multiple IPs be whitelisted for API access?	A limited number of IPs can be whitelisted (max 3) — for example, 1 IP for staging and 2 IPs for production.